Family PASS only takes referrals from our collaborating organizations: Fairfax County’s Coordinated Services Planning (CSP) Agency, Northern Virginia Family Services, Cornerstones, Shelter House, Good Shepherd Housing, and other recognized agencies and organizations.

Fairfax County Coordinated Services Planning (CSP)

Coordinated Services Planning (CSP) connects Fairfax County residents to county and community-based services and resources that promote self-sufficiency and enhance well-being. CSP Specialists operate in a call-center environment and conduct a detailed intake questionnaire to adequately refer those in need to the most appropriate organization. The main areas of emergency assistance provided for are rent, financial, food, medical, and transportation. In addition, they provide referrals for employment, domestic violence counseling, behavioral health support, clothing assistance, and help with veterans’ issues.

Phone: 703-222-0880, Monday to Friday, 8:00-4:30 pm

Northern Virginia Family Services

Northern Virginia Family Services helps families and individuals in need create stability and self-sufficiency with a wide range of critical services.
Phone: 571-748-2500


Cornerstones is a non-profit organization that promotes self-sufficiency by providing support and advocacy for those in need of food, shelter, affordable housing, quality childcare and other human services. Cornerstones’ service area is primarily northwestern Fairfax County. Cornerstones operates an emergency shelter for individuals and families in Reston:

         Embry Rucker Community Shelter
         11975 Bowman Towne Drive
         Reston, VA 20190
         Phone: 703-437-1975
Phone: 571-323-9555

Shelter House

Shelter House, Inc. is a community-based, non-profit organization that provides crisis intervention, safe housing, and supportive services to homeless families and victims of domestic violence in our community. Shelter House operates three emergency shelters in Fairfax County:

             Artemis House, 24-Hour Emergency Domestic Violence Shelter
              Phone: 703-435-4940

             Katherine K. Hanley Family Shelter
              12970 Katherine Hanley Court
              Fairfax, VA 22030
              Phone: 571-522-6800

            Patrick Henry Family Shelter
            3080 Patrick Henry Drive
            Falls Church, VA 22044
            Phone: 703-536-2155

Good Shepherd Housing (GSH)

Helps low-income families and individuals by providing affordable, stable housing, and individualized case management. GSH oversees 100+ housing units in the Alexandria area of Fairfax County, Virginia.
Phone: 703-768-9404